How is Jadore Hair Supplies different from others?
The term “Remy” has become a very over-used term in the hair extension industry. It is important to understand that most hair on the market is actually not truly Remy. It is difficult to see the difference when looking at a packet of hair extensions but you can always inspect the ends of the hair. If you see some small black dots that is a telltale sign that there are strands of hair running in the wrong direction. We stand by our hair quality and ensure that all of our tape, weft and i-tip hair extensions are made with only Remy hair. You will notice these characteristics as soon as you feel and see our premium quality hair extensions. You can read more about our hair quality here (link to “our hair process” page)
Our experienced and passionate customer care team are available to answer any of your questions via phone or email.
What application methods are available for purchase?
We have a wide range of application options to suit each hair type and desired result. Our semi permanent collection includes iTip, Classic tape, Invisible/Skin weft Tape, Classic weft and Miracle Wefts. In ourn clip in range you will find clip in sets, clip in ponytails and clip in halo one pieces.
What is the difference between our hair types and is it Remy?
For all of our Premium collection semi permanent hair extensions we proudly use individually selected Virgin hair that is collected from all regions of the world to ensure we are only offering the best quality and are never restricted by lack of supply. This hair needs to last 9-12 months so we insist on this being strictly 100% cuticle aligned (Remy). For our Essential collection tape extensions and our clip in hair extensions, we use mixed Remy hair that is still selected with the following quality properties: Little or no previous colouring, Soft but strong hair structure and with good hair health properties. This hair type has a shorter wear time of around 3 months for essential tapes, and around 12 months for clip in products (if worn 1-3 times per week).
Is Jadore Hair Double Drawn?
Yes! All of our hair is double drawn. The hair is manually checked for any short hairs. These short hairs are removed to ensure that each hair extension strand is full from the top to the bottom (no thin, wispy ends). You would be surprised on how much this improves the completed look, and unlike others we stock double drawn hair at single drawn prices!
Is Jadore hair straight, wavy or curly?
Jadore hair has a natural texture or ‘body wave’. This means that the hair has a lovely loose wave or romance wave if air dried. If blowdried, it can be a straighter result. The slight wave gives the hair more body, suits many clients’ hair type, and is the most versatile hair type as it will hold a curl extremely well, but can still be styled straight very easily.
What lengths and how many colours are available in the Jadore range?
We offer a length of stunning long 22inch/55cm for all our extension methods. In addition, we also offer various products in 20inch/50cm, 16inch/40cm and an incredibly long option of 26 inch/66cm. Our vast colour range includes 17 different shades ranging from warm and cool tones. You can view our colour guide video here (link to page where colour guide video can be seen)
How many extensions do I receive in 1 pack? (e.g. 50g, 20 pieces etc.)
This will vary between our different extension methods. Please see our helpful guide below:
iTip – 50 strands/50 grams
Tape and Invisible Tape- 10 pieces/25 grams
Classic Wefts- Available in 50 gram or 100 gram piece
Miracle Wefts- 50 grams
Clip In 7 Sets-Available in 120 grams and 150 grams
Clip In Ponytail- 80 grams
Clip In Halo- 100 grams
How many extensions do I need for a Full Head?
We suggest applying 100g for Full Head application of our hair, however for very thick or shorter, blunt hairstyles we recommend applying 150g for a natural, seamless blend.
Can I colour my extensions?
Plenty of our Jadore customers colour their extensions with no problems at all. It is safe to apply a semi permanent colour using no more than a 1.5% developer to either deepen the level or to tone. Do not attempt to bleach or lighten your Jadore hair as this will only cause irreversible damage to your extensions. Please ensure you apply the desired colour to a test strand first, as we cannot be held responsible for any issues you may encounter during or after any colouring of your Jadore hair.
What products can I use on my new Jadore hair?
It is very important to use only the recommended products on your beautiful new J’adore locks! We want your extensions to last you a long time and continue to feel fabulous, this is why we only recommend the use of our specifically formulated Jadore Haircare products. Our professional J’adore products have been created in a pharmaceutical laboratory with the focus on organic products free of nasties, which damage our natural hair, as well as hair extensions. Our products are strictly sulphate, paraben and protein free so they are safe for all extension methods. Any products that contain protein and sulfate will cause irreversible damage to your new hair. Please note: We will only warrant our hair extensions when our haircare products have been used.
How do I care for my new Jadore hair?
Do not use low quality shampoo and conditioner that contain any protein or sulphate, or have a high alcohol content
Use J’adore Hair Supplies’ haircare range to warrant your extensions
Concentrate shampoo on own scalp rather than on extensions. Concentrate conditioner on extensions
Extensions require maintenance every 6-8 weeks to keep the natural hair safe, damage free and manageable
Dry hair gently with hairdryer on low-medium heat
Always tie hair up when sleeping, a loose plait is best
Applying regular moisture treatments is a necessary part of maintaining hair extensions
Apply J’adore Serum daily for the best upkeep of your extensions.
Do not bleach hair extensions, Semi permanent dye to go darker or similar shade only
Do not sleep with wet hair
Brush hair daily with recommended hair extension brush
It can be quite normal to lose a 1-5 extensions between maintenance appointments, these can be re-applied by your technician.
Apply Jadore Heat and Protect spray prior to using heat styling tools. Rinse hair after swimming in chlorine or salt water
Avoid washing hair for 48-72 hours following tape and skin weft/invisible tape hair extension application
Following application wear the extensions in a low ponytail and low styles only for the rest week
When swimming, wear hair in loose plaint, never a bun or top knot
How long will my Jadore hair last?
We want your extensions to last you a long time and continue to feel fabulous, this is why we only recommend the use of our specifically formulated Jadore haircare products. By following the correct care and maintenance our premium hair extensions should last you between 9-12 months, or even longer.
How do I place an order?
Once logged in to our user friendly website, choose your products and checkout securely 24/7. Alternatively you can place your order during business hours with our customer service team by phoning 1300 308 078.
What payment methods do you accept?
We accept Paypal, all major credit cards, ZipPay, Afterpay and Klarna
How long will my order take to arrive?
All orders placed before 1 pm AEST include same day dispatch.
National (Australia)
Shipping options include:
- StarTrack Shipping (ETA: Next Business Day)
- Express Shipping (ETA: 1-3 Business days)
- Standard Shipping (ETA: 3-10 Business days)
International
Shipping options include:
- Standard shipping (ETA: 5-12 days)
- Express shipping (ETA: 3-6 days)
Please note: These ETA's are our suggested shipping time frames provided by our couriers. We aren't able to account for any delays provided by the appointed courier at the time of delivery.
Do you offer training and education?
We offer various training sessions to suit your education needs. Whether you are a completely qualified stylist looking to refresh your skills, or are new to the wonderful world of hair extensions we can cater a session to suit. More information regarding the sessions available can be found by under our Education section
Unsure what Jadore products are right for you? Call us for a personalised consultation or take our quick and easy quiz to find the perfect product for you or your client.